At Karvio, customer satisfaction is important to us.
Returns are accepted within 7 days of delivery.
Items must be unused, in their original packaging, and in the same condition they were received.
If your item arrives damaged or defective, please contact us within 48 hours of delivery with photos of the product.
Once your return has been received and inspected, we will notify you of the outcome.
Approved refunds will be processed to the original payment method.
Return shipping costs are the customer's responsibility unless the item is defective or incorrect.